Customer service is at the heart of what we do; we pride ourselves on being open, honest, collaborative and empowering. As a customer, you'll always receive prompt and professional communications and help from our experts and 24/7/365 customer service team.
With a completely flexible approach to managed services you can tailor the service to meet your requirements from fully managed, co-managed or self managed, you choose!
Breeze Networks offers a full or co-managed service, which follows the ITIL principles. Alongside this, we provide a comprehensive suite of management tools for Network Monitoring and Alerting, Service Desk Management and CMDB.
Through round-the-clock support, real-time monitoring and brilliant service, we ensure your offices are connected and secure at all times.
24/7/365 UK-based service desk
Customer-focused, friendly support team
Real-time cloud based service monitoring platform
Network monitoring and alerting, including email and SMS notifications
Incident prioritisation and escalation management
Complete Service Level Agreement adherence